Welcome to Lexus Encore*, the Lexus owner benefits program.
When you become a new Lexus owner amazing experiences await you. With benefits extending beyond the care and maintenance of your new vehicle, you can enjoy access to exclusive experiences and events for the first three years of ownership. Explore the Lexus Encore program and discover how Lexus takes ownership to new heights.
Service Loan Cars
As an Encore Privileges member, if at any time your Lexus is being serviced, your Lexus Dealer will offer you the choice of two convenient options. If you drop off your vehicle for servicing at your Lexus dealership, you will receive a complimentary loan car which is yours to enjoy until your vehicle is ready for collection. Alternatively, you can choose to have your Lexus picked up from your home or office and have it dropped back to you once the service is complete.2
In addition, after each service you'll receive a complimentary wash and interior vacuum. It's all part of the seamless ownership experience unique to Lexus, available for any new vehicle across the entire Lexus range, or a pre-owned vehicle within the factory warranty period.
Owning a Lexus offers the assurance of exceptional quality and performance, as well as peace of mind when something unexpected happens. For the duration of your membership in the Encore Privileges programme you will have access to a range of services through the Lexus DriveCare programme, 24 hours a day. These include:
- Breakdown assistance with fuel, battery or tyre/wheel replacement
- Basic mechanical assistance
- Breakdown towing as required to a Lexus Dealer or nominated technical centre
- One-way metropolitan taxi fare up to $150 (including GST)
- Entry assistance if you are locked out of your vehicle
- Off-road patrols for LX and RX 4WD vehicles
- Clothing and personal effects cover up to $250 (including GST)1
With over 800 response centres around Australia, you can feel confident that Lexus DriveCare will be there when you need it most.
Lexus Exclusive Events
We're constantly striving to enhance the Lexus ownership experience. It's what we're known for. Our luxury events are the perfect way to experience the Lexus lifestyle and network with other owners. Tickets may be limited, so be quick to secure your place.
Beyond by Lexus
Delivered to your door, Beyond by Lexus is a high quality publication that reflects the style and luxury of a Lexus vehicle. With a focus on the best in wine, food, travel, technology and of course Lexus vehicles, the magazine features in-depth articles and interviews all delivered to the world-class standard you would expect from Lexus.